The website www.sparkleanddream.nl (hereinafter the “Website”) is offered by Sparkle & Dream (hereinafter: “Sparkle & Dream” and “We”), located at Industrieweg 16N, 5262 GJ Vught, The Netherlands.

Please do not hesitate to contact us by sending an email to info@sparkleanddream.nl if you have any privacy related questions, we promise to answer you promptly.

1. Why this Privacy Statement?
Sparkle & Dream attaches great importance to the protection of your privacy and personal data. The personal data is therefore treated and secured with great care. We use and process your personal data exclusively in accordance with the relevant legal regulations, including the General Data Protection Regulation.
With this Privacy Statement we want to inform you as a visitor and customer (hereinafter: “User”) of the Website about possible processing operations and your rights. By using our Website you implicitly grant permission for possible processing operations.

Our privacy policy may be subject to adjustments and changes in the future. Sparkle & Dream reserves the right to adjust this Privacy Statement at any time. Any substantial change will be clearly communicated to the User. We recommend that the User consult this document regularly.

2. Who processes the Personal Data?
Sparkle & Dream is the controller and determines alone or in collaboration with others which personal data is collected, as well as the purpose and means for the processing of this personal data.

Sparkle & Dream is free to use data processors. A processor is a natural person or legal entity that processes personal data at the request of or on behalf of the controller. The processor is obliged to ensure the security and confidentiality of the data. The processor always acts according to our instructions.

We use the following categories of processors to provide you with our services: web development agency, marketing agency, hosting companies, CRM, ERP, external payment service providers, suppliers, government agencies, subcontractors, employees and commercial agents.

Our website also includes so-called “share buttons” to share our products on social networks. We would like to refer you to the privacy statements of Facebook, Instagram, Pinterest, Google Plus and YouTube to see what they do with your data. We have no influence on this and these statements may be subject to regular changes.

3. On what legal basis are my personal data processed?
In accordance with privacy legislation, we process your personal data on the basis of the following legal grounds:
– Based on the performance of the agreement as agreed with the User, or the exercise of pre-contractual steps taken upon request;
– Based on compliance with legal or regulatory provisions, relating to the management of the contractual relationship, in particular invoicing;
– Based on our legitimate interest in sending information and newsletters; or
– Based on your express consent to send promotional offers.

4. Which personal data are processed?
Sparkle & Dream undertakes to collect and process only those personal data that are necessary for the purposes for which they are processed:
– Personal identification data (name, first name, address, login details);
– Contact details (telephone number, fax number and email address);
– Financial identification data (bank details);
– Electronic identification data (IP address, location, cookies);
– Personal data (gender, age, date and place of birth, nationality).
– The browser type you use;
– The operating system you are using;

This data is collected when you register on the Website and/or place an order online. Other personal data may be collected at a later time, for example in the context of our after-sales. The amount of data collected depends on your use of the Website and the functionalities of the Website.

In addition, we use cookies to recognize the User and provide a personalized user experience, to remember their technical choices (for example, a language or a “shopping cart”) and to detect and correct any errors on the Website. Please refer to our Cookie Policy for more information about how we use cookies.

5. Purpose of the processing
Sparkle & Dream collects your personal data to offer every User of the Website a safe, optimal and personal user experience. The collection of personal data will be further expanded as the User makes more intensive use of the Website and our online services. Sparkle & Dream reserves the right to suspend or cancel certain operations if data is missing, incorrect or incomplete.

Data processing is essential for the functioning of the Website and the associated services. The processing is done exclusively for the following specific purposes:
– Customer management: customer administration, order management, deliveries, invoicing, creditworthiness checking, support, complaint monitoring, sending newsletters and service messages;
– Protection against fraud and infringement; and
– Dispute management;
– Personalized marketing, advertising and newsletter if you have expressly agreed to this. In that case, you are free to withdraw your consent at any time.

As a User, you provide personal data to Sparkle & Dream when creating an account or placing an order, and you can exercise a certain degree of control in this way. These personal data are primarily processed for internal use within Sparkle & Dream. Sparkle & Dream has taken all possible legal and technical precautions to prevent unauthorized access and use. If certain data is incomplete or apparently incorrect, Sparkle & Dream reserves the right to temporarily or permanently postpone certain expected actions.

When visiting the Website, some data is collected for statistical purposes. Such data is necessary to optimize the use of our Website. This data is: IP address, presumed location of consultation, time and day of consultation, which pages were visited and via which URL you arrived at our site. When you visit the Website, you declare your agreement with this data collection intended for statistical purposes as described above.

The personal data collected by us will not be retained for longer than is necessary for the above purposes.

6. User rights
When we process your data, you have the right to submit various requests. You have the right to request access to your data, rectification, deletion of your personal data, limitation and objection to the processing, data portability and withdrawal of your consent. You can exercise a number of these rights yourself if you have an account on our Website. You can submit other requests via info@oliveandmint.eu. We will process your request within one month.

6.1 Right of access and rectification
You have the right to obtain information about the purposes of the processing, the categories of personal data processed and the recipients of the personal data.

6.2 Right to erasure of your personal data
You can only exercise the right to have your data erased when:
Your personal data are no longer necessary for the purposes for which they were collected or processed;
– You withdraw your consent and there is no other legal ground for the processing;
– An objection is made to the processing and there are no overriding compelling legitimate grounds for the processing;
– When the personal data have been processed unlawfully;
Your data must be erased in accordance with a legal obligation.

6.3 Right to restriction of processing of your personal data
You have the right to obtain a restriction of the processing of your personal data:
– During the period we need to verify the accuracy of the personal data;
– When the data processing is unlawful and you request a restriction of the processing instead of erasure of the personal data;
– When we no longer need your personal data for the processing purposes;
– During the period we need to assess the presence of the grounds for erasure of personal data.

6.4 Right to data portability
You have the right to obtain the personal data provided to us in a structured, commonly used and machine-readable format.

6.5 Right to withdraw my consent
You have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

6.6 Possibility to file a complaint
If you do not agree with the processing of your personal data by us, you have the right to file a complaint with the competent supervisory authority. This Privacy Policy was last modified on June 28, 2019.